1. Duration

(a) The period of hire shall commence on the date on which the goods are collected by or delivered to you.

(b) The period of hire shall end on the earlier of the following days: (i) the day on which the goods are redelivered to us at the delivery point agreed, OR (ii) the day on which the goods are collected by us from you at the delivery point agreed. You shall in any event return the goods to us not later than the end of the period of hire.

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2. Payment

Full rental/purchase price must be paid to secure your order, your order is not secured until full payment has been received. Payments are made via payment information on your invoice via BACS, 

Damage Waiver fees (10% of equipment hire) will be required for all orders.

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3. Use

(a) The goods shall be under your control at all times from either our flag installation completion date or delivery until collected or returned to us, and you shall ensure that goods are used or for dry hire positioned safely and without risk to health and are not used for any purpose for which they are not designed. Please ensure that the same team installs and takes down for dry hire bookings.

(b) The goods shall be used only at the location or venue agreed in advance with us.

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4. No sale etc

(a) You shall keep the goods in your sole possession and shall not lend the goods or sublet them to any person or otherwise part with possession of them in any way.

(b) You acknowledge that the goods remain our property at all times and must not in any circumstances be sold or used as security.

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7. Repairs

(a) You must not repair or attempt to repair the goods in the event of damage but must notify us as soon as is reasonably possible.

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8. Termination

This agreement and the hiring constituted by it shall without notice end and you shall no longer be in possession of the goods with our consent, if there is a default by you in the payment of any money due.

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9. Consumer Credit Act 1974

It is agreed and declared that this agreement falls outside the Consumer Credit Act 1974.

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10. Late Returns for Dry Hire

If goods have not been received on the agreed return date for by hand returns for dry hire, and within 24 hours of the return date for dry hire returns, and you CANNOT provide proof of posting, you will be charged late delivery costs of these items. In some circumstances, you may also be expected to pay for same day return delivery if the goods are urgently required for the next booking. 

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11. Copy Right.

All our designs are unique and protected by copyright. Please respect us and do not plagiarise us!

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12. Proof of posting

Please obtain proof of posting when returning your goods back in any way other than the use of our prearranged courier service.

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13. Privacy Policy

Event Flag Hire do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment.

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14. Cancellation Charges

Please take the time to read our cancellation charges to ensure you do not unwittingly incur any additional costs.

Cancellation Fee Charges:

£25 admin fee for all cancellations more than 6 weeks prior to send out/install date

6 month prior to send out date/install date 50% of invoice cost
2 month prior to send out date/install date 75% of invoice cost
 

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